ABN: 20 135 290 429
Effective Date: April, 2025
Your Mental Growth (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth), as well as relevant international data protection laws, including the General Data Protection Regulation (GDPR) for European customers, and applicable laws for customers in the United States, United Kingdom, and Asia
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and online assessments.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you use our services:
– Name and contact details (e.g., email address, phone number).
– Demographic information (e.g., age, gender, country of residence).
– Payment details for purchases of paid quizzes and services.
– Information you provide in quizzes or assessments, such as answers, feedback, or survey responses.
1.2 Automatically Collected Information
We may automatically collect certain information when you visit our website, including:
– IP address, device type, and browser information.
– Website usage data (e.g., pages visited, time spent on the site).
– Cookies and tracking technologies to improve user experience and analyse website traffic.
1.3 Sensitive Information
Certain quizzes or assessments may involve the collection of sensitive information (e.g., mental health-related responses). By submitting such information, you consent to its collection, use, and storage as described in this Privacy Policy.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
– To provide and personalise our services, including quiz results and insights.
– To process payments and send you receipts or invoices.
– To communicate with you, including responding to inquiries and sending service updates.
– To improve our website and services through analysis and feedback.
– To comply with legal obligations, resolve disputes, and enforce our terms of use.
3. Disclosure of Your Information
We do not sell your personal information. However, we may disclose your information to:
– Service providers who assist with payment processing, website hosting, and other operational needs.
– Legal or regulatory authorities if required by law or in response to legal processes.
– Third parties in the event of a business merger, acquisition, or sale, subject to confidentiality obligations.
4. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure, including:
– Encryption of sensitive data during transmission.
– Secure servers and restricted access to authorised personnel only.
– Regular updates to security measures and compliance protocols.
For Australian customers, your data is stored in compliance with the Australian Privacy Principles (APPs). For international customers, data protection measures align with GDPR standards, the UK Data Protection Act, and other relevant regulations.
5. International Data Transfers
As we serve customers globally, your information may be transferred to and stored on servers located outside your country of residence. By using our services, you consent to such data transfers, which will be conducted in compliance with applicable laws to ensure adequate protection of your data.
6. Your Rights
6.1 Australian Customers
Under the Privacy Act 1988, you have the right to:
– Access your personal information.
– Request correction of inaccurate or incomplete information.
– Lodge a complaint if you believe we have breached the Australian Privacy Principles.
6.2 International Customers
Depending on your jurisdiction, you may have additional rights under GDPR, CCPA (California Consumer Privacy Act), or other applicable laws, including:
– The right to data portability.
– The right to restrict or object to data processing.
– The right to withdraw consent at any time.
To exercise these rights, please contact us at help@yourmentalgrowth.com.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyse website traffic, and deliver personalised content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Sensitive information collected during quizzes will be anonymised or deleted after a reasonable retention period.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Your Mental Growth
ABN: 20 135 290 429
Email: help@yourmenthalgrowth.com
By using our website and services, you agree to the terms of this Privacy Policy.